A warehouse system as a time transformation of the flows of goods plays an essential role in a complete logistics chain. The efficiency of a complete warehouse system largely depends on the efficiency of carrying out transport and handling operations. Therefore, it is essential to have adequate means of internal transport that will influence the efficiency of the warehouse system by its performance. In this paper, the evaluation and selection of side- loading forklift using the FUCOM-WASPAS model, which has been used for the first time in the literature in this paper, is performed. The FUCOM method was used to obtain the weight values of the criteria, while WASPAS was applied for the evaluation and ranking of forklifts. A possibility to apply the FUCOM method in group decision-making was presented. A comparative analysis, in which other methods of multi-criteria decision-making were applied, was carried out. The analysis showed the stability of the results obtained.

A decision-making process requires a prior definition and fulfilment of certain factors, especially when it refers to complex fields such as supply chain management. One of the most important items in the initial stage of a supply chain, which strongly influences its further flow, is making a decision on the most suitable supplier. In this paper, a model for evaluation and supplier selection has been proposed, which has been considered in more than ten different production areas. The model consists of twenty quantitative and qualitative criteria, which are reduced to a total of nine by the application of the fuzzy AHP and the assessment of managers in production companies. The verification of the model has been presented throughout a selection of suppliers in a company for the production of plastic bags and foils, where the Fuzzy Analytic Hierarchy Process (Fuzzy AHP) method has been used to determine the significance of the criteria, and the Fuzzy Evaluation based on Distance from Average Solution (Fuzzy EDAS) to evaluate and select suppliers. The obtained results have been considered throughout a sensitivity analysis in which a total of 15 different scenarios have been formed and where the stability of the model has been determined, since the supplier one is the best solution in all the cases.

Supply chain management (SCM) has a dynamic structure involving the constant flow of information, product, and funds among different participants. SCM is a complex process and most often characteri...

In this chapter, a holistic model based on a newly developed combined compromise solution (CoCoSo) and criteria importance through intercriteria correlation (CRITIC) method for selection of battery-operated electric vehicles (BEVs) has been propounded. A sensitivity analysis has been performed to verify the robustness of the proposed model. Performance of the proposed model has also been compared with some of the popular MCDM methods. It is observed that the model has the competency of precisely ranking the BEV alternatives for the considered case study and can be applied to other sustainability assessment problems.

As in many developing countries, Libya is still managing the solid waste improperly. This fact has led to increase the amount of solid wastes accumulated in the country. With low fuel costs, the companies make low consideration to the transportation cost. The research in municipal solid waste in Libya is rare, and focused on waste classification area. The objective of this paper is to evaluate the municipal solid waste management system in Misurata city, Libya, and to suggest a model which minimizes the total cost of waste management by adding a collection stations. The paper evalutes two models: in the first model only collection vehicles are used, and the waste transfered directly to the dumping site. In the second model collection sites are tested, and the best one is selected according to the total cost. ADD algorithm used in the second model. The second model showed that there is a reduction in the total distance travelled by the trucks up to 45%.

In the modern conditions, business requires constant rationalization of all activities and processes that occur in the logistics system. One of the preconditions for ensuring the competitiveness in the market is to manage the own performance. This paper presents research that relates to the project of centralization of the warehouse in the company of paper production. Currently, any production facility has its own warehouse that is, through executed decomposition, proved like a poor solution. Any project requires certain investment funds, which are in this case over half million EUR, because it is a large and complex logistics company that employs about one thousand workers. The focus of this paper is an economic analysis of the project of centralization of warehouse. The new centralized system gives better results in the comparison with the current system of decentralization. Considering the savings, which are realized by switching to a centralized warehouse system, and required investment funds, repayment period of the same is slightly less than five years, what is relatively a short period.

The problem that is being addressed in this paper is to improve the services provided by company and achieve better communication between companies in the supply chain. Therefore, a qualitative assessment of service has been required. This service is characterized by a group of parameters, which are often inaccurately estimated values, as well as their importance for the evaluation system. This is often the result of assessor ́s uncertainty, variability of conditions, etc. Therefore, in the context of AM4SCM (Adaptive Model for Supply Chain Management) a mathematical model for evaluating the quality of services has been developed (FAM4QS Fuzzy Aggregation Method for Quality Service) which is based on the fuzzy arithmetic. Selection of different values for the degrees of fuzzy power mean, which are used for evaluation of parameters or groups of parameters of the system and the service, contributes to a better assessment and it is due to the varying nature of the parameters. The observed model was simulated on 17 supply chains on the territory of the Republic of Serbia. Service quality assessment is carried out based on data from the user requirements participants of supply chains binding the so-called fuzzy aggregation function.

The daily requirements and needs imposed on the executors of logistics services imply the need for a higher level of quality. In this, the proper execution of all sustainability processes and activities plays an important role. In this paper, a new methodology for improving the measurement of the quality of the service consisting of three phases has been developed. The first phase is the application of the Delphi method to determine the quality dimension ranking. After that, in the second phase, using the FUCOM (full consistency method), we determined the weight coefficients of the quality dimensions. The third phase represents determining the level of quality using the SERVQUAL (service quality) model, or the difference between the established gaps. The new methodology considers the assessment of the quality dimensions of a large number of participants (customers), on the one hand, and experts’ assessments on the other hand. The methodology was verified through the research carried out in an express post company. After processing and analyzing the collected data, the Cronbach alpha coefficient for each dimension of the SERVQUAL model for determining the reliability of the response was calculated. To determine the validity of the results and the developed methodology, an extensive statistical analysis (ANOVA, Duncan, Signum, and chi square tests) was carried out. The integration of certain methods and models into the new methodology has demonstrated greater objectivity and more precise results in determining the level of quality of sustainability processes and activities.

The application of information technology in all areas represents a significant facilitation of all business processes and activities. A competitive business system is hardly imaginable without adequate information technology. Therefore, this paper evaluates the conditions for the implementation of barcode technology in a warehouse system of a company for the manufacture of brown paper. SWOT (Strengths, Weaknesses, Opportunities, Threats) matrix was formed with a total of 27 elements based on which the benefits of the implementation of barcode technology in the warehouse system need to be analysed. For this purpose, a new fuzzy PIPRECIA (PIvot Pairwise RElative Criteria Importance Assessment) method has been developed to evaluate all elements in SWOT matrix. In addition, a part of the new developed approach includes new fuzzy scales for criterion assessment that are adapted to the methodology required by the fuzzy PIPRECIA method. To determine the consistency of the method, Spearman and Pearson correlation coefficients are applied. The results obtained in this study show that weaknesses are most noticeable in the current system. By implementing barcode technology, it is possible to create opportunities defined in SWOT matrix, which, in a very efficient way, allow elimination of the current weaknesses of the system.

The functioning of each traffic system depends to a great extent on the way the rail transport system operates. Taking into account the aspect of market turbulence and the dependence on adequate delivery when it comes to freight transport and traffic in accordance with a yearly Timetable in passenger traffic, transport policies are changing with time. Therefore, this document is considering the railway management models on the territory of Bosnia and Herzegovina. For the purpose of evaluating these models, a new hybrid model has been applied, i.e. the model which includes a combination of the Delphi, SWARA (Step-Wise Weight Assessment Ratio Analysis) and MABAC (Multi-Attributive Border Approximation Area Comparison) methods. In the first phase of the study, the criteria ranking was determined based on 16 expert grades used in the Delphi Method. After that, a total of 14 decision-makers determined the mutual criteria impact, which is a prerequisite for the application of the SWARA Method used to determine the relative weight values of the criteria. The third phase involves the application of the MABAC Method for evaluating and determining the most suitable variant. In addition, a sensitivity analysis involving the application of the ARAS, WASPAS, SAW and EDAS methods has been performed, thus verifying the previously obtained variant ranking.

The success of any business depends fundamentally on the possibility of balancing (symmetry) needs and their satisfaction, that is, the ability to properly define a set of success indicators. It is necessary to continuously monitor and measure the indicators that have the greatest impact on the achievement of previously set goals. Regarding transportation companies, the rationalization of transportation activities and processes plays an important role in ensuring business efficiency. Therefore, in this paper, a model for evaluating performance indicators has been developed and implemented in three different countries: Bosnia and Herzegovina, Libya and Serbia. The model consists of five phases, of which the greatest contribution is the development of a novel rough additive ratio assessment (ARAS) approach for evaluating measured performance indicators in transportation companies. The evaluation was carried out in the territories of the aforementioned countries in a total of nine companies that were evaluated on the basis of 20 performance indicators. The results obtained were verified throughout a three-phase procedure of a sensitivity analysis. The significance of the performance indicators was simulated throughout the formation of 10 scenarios in the sensitivity analysis. In addition, the following approaches were applied: rough WASPAS (weighted aggregated sum product assessment), rough SAW (simple additive weighting), rough MABAC (multi-attributive border approximation area comparison) and rough EDAS (evaluation based on distance from average solution), which showed high correlation of ranks by applying Spearman's correlation coefficient (SCC).

Queuing systems (QS) represent everyday life in all business and economic systems. On the one hand, and there is a tendency for their time and cost optimization, but on the other hand, they have not been sufficiently explored. This especially applies to logistics systems, where a large number of transportation and storage units appear. Therefore, the aim of this paper is to develop an ANFIS (Adaptive neuro-fuzzy inference system) model in a warehouse system with two servers for defining QS optimization parameters. The research was conducted in a company for the manufacturing of brown paper located in the territory of Bosnia and Herzegovina, which represents a significant share of the total export production of the country. In this paper, the optimization criterion is the time spent in the system, which is important both from the aspect of all customers of the system, and from that of the owner of the company. The time criterion directly affects the efficiency of the system, but also the overall costs that this system causes. The developed ANFIS model was compared with a mathematical model through a sensitivity analysis. The mathematical model showed outstanding results, which justifies its development and application.