Identification of key indicators that cause safety challenges and vulnerable roads is crucial for improving traffic safety. This paper, therefore, entails to the development of a novel multiphase multicriteria decision-making (MCDM) model to evaluate the vulnerability of urban roads for traffic safety. This was conducted by using data from 17 important roads of a South African city and combining several methods such as CRiteria Importance through Intercriteria Correlation (CRITIC), data envelopment analysis (DEA), and measurement of alternatives and ranking according to compromise solution (MARCOS). Taking the elements of the DEA method, two new approaches for calculating the weights of criteria, the DEA-1 and DEA-2 models, were formed and integrated with the CRITIC method to obtain the final values of criteria weights. The MARCOS method was applied to evaluate 17 alternatives, for each direction separately. The aim of developing such a model is to use the advantages of obtaining objectivity of criteria weights through linear programming and correlation of values of the collected data. Also, the MARCOS method, as one of the newer and applicable methods, provides additional significance. Extensive sensitivity analyses were conducted to validate the model. The findings suggest that there are a certain number of roads that have a high level of safety for both directions, as well as a group of risky roads, which need traffic improvement measures. Thus, the results indicate that the model is sensitive to various approaches and can prioritize vulnerable roads comprehensively based on which safety measures can be taken.

To run a business successfully, quality determination and customer relations are very important factors. Therefore, it is necessary to measure quality and identify critical points of business. In this paper, an original integrated model for measuring the service quality of reverse logistics (RL) was developed for the company Komunalac Teslić, which was used as an example. The Delphi and Full Consistency Method (FUCOM) was applied to determine the significance of the quality dimensions, while a modified SERVQUAL (SQ) model was used to measure the service quality of the logistics. An original SQ questionnaire was formed with a total of 21 statements that were arranged in five standard dimensions. Examining the reliability of the questionnaire for quality dimensions using the Cronbach Alpha coefficient, it was found that the measurement scales for dimensions are appropriate in terms of user expectations, while in terms of quality perception there is no measurement scale for the empathy dimension. An extensive statistical analysis was then performed to verify the results. A Signum test was applied to identify the relationship between the responses in terms of expectations and perceptions, i.e., to examine their differences. The findings obtained by this research show that the expectations were higher than the perceived quality of the services and that there was a significant statistical difference for 12 of the SQ statements. For two statements, there was a significant statistical difference in favor of perceived quality compared to expectations. Based on the results obtained, the company must improve its services in order for service quality to be at a satisfactory level.

Traffic management is a significantly difficult and demanding task. It is necessary to know the main parameters of road networks in order to adequately meet traffic management requirements. Through this paper, an integrated fuzzy model for ranking road sections based on four inputs and four outputs was developed. The goal was to determine the safety degree of the observed road sections by the methodology developed. The greatest contribution of the paper is reflected in the development of the improved fuzzy step-wise weight assessment ratio analysis (IMF SWARA) method and integration with the fuzzy measurement alternatives and ranking according to the compromise solution (fuzzy MARCOS) method. First, the data envelopment analysis (DEA) model was applied, showing that three road sections have a high traffic risk. After that, IMF SWARA was applied to determine the values of the weight coefficients of the criteria, and the fuzzy MARCOS method was used for the final ranking of the sections. The obtained results were verified through a three-phase sensitivity analysis with an emphasis on forming 40 new scenarios in which input values were simulated. The stability of the model was proven in all phases of sensitivity analysis.

PurposeForests are negatively affected from rapid world population increase and industrialization that create intense pressures on natural resources and the possibility of an achieving circular economy. Forests can be considered as essential resources for providing sustainable society and meeting the requirements of future generations and circular economy. Therefore sustainable production tools as part of circular economy can be handled as one of the basic indicators for achieving circular economy. Accordingly the main purpose of this study is developing a novel rough – fuzzy multi-criteria decision-making model (MCDM) for evaluation sustainable production for forestry firms in Eastern Black Sea Region.Design/methodology/approachFor determining 18 criteria weights a novel Rough PIPRECIA (PIvot Pairwise RElative Criteria Importance Assessment) method is developed. Eight decision-makers (DMs) participated in the research, and to obtain group rough decision matrix, rough Dombi weighted geometric averaging (RNDWGA) operator has been applied. For evaluation forestry firms fuzzy MARCOS (Measurement of alternatives and ranking according to COmpromise solution) method was utilized.FindingsAfter application developed model the fourth alternative was found as the best. Sensitivity analysis and comparison were made to present the applicability of this method.Originality/valueDevelopment of novel integrated Rough PIPRECIA-Fuzzy MARCOS model with emphasis on developing new Rough PIPRECIA method.

Multi-criteria decision-making methods (MCDM) represent a very powerful tool for making decisions in different areas. Making a rational and reliable decision, while respecting different factors, is a challenging and difficult task; MCDM models have a great impact on achieving this goal. In this paper, a new MCDM technique is presented—ranking alternatives by defining relations between the ideal and anti-ideal alternative (RADERIA), which was tested for the evaluation of human resources (HR) in a transportation company. The RADERIA model has three key advantages that recommend it for future use: (1) the RADERIA model has a new approach for data normalization that enables defining the normalization interval according to the judgments of a decision-maker; (2) an adaptive model for data normalization of the RADERIA model allows tough conversion into various forms of decreasing functions (linear, quadratic equation, etc.); and (3) the resistance of the RADERIA model to the rank reversal problem. Furthermore, in many simulations, the RADERIA method has shown stability when processing a larger number of datasets. This was also confirmed by a case study with 36 alternatives, as considered in this paper. The results and verification of the proposed new method were acquired through a comprehensive verification of the complexity of the results. The complexity of the results was executed through (1) comparison with four other multi-criteria methods, (2) checking the resistance of the RADERIA model to the rank reversal problem, and (3) the analysis of the impact of changes in the measurement scale on the ranking results.

Edmundas Kazimieras Zavadskas, Irena Đalić, Željko Stević Institute of Sustainable Construction, Vilnius Gediminas Technical University, LT 10223 Vilnius, Lithuania. Faculty of Economics, University of Banja Luka, Majke Jugovića 4, Banja Luka 78000, Bosnia and Herzegovina. Faculty of Transport and Traffic Engineering, University of East Sarajevo, Vojvode Mišića 52, Doboj 74000, Bosnia and Herzegovina.

In this paper, based on the Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis, a matrix of Threats, Opportunities, Weaknesses and Strengths (TOWS) was formed. It represents possible business strategies of the transport company. To choose the right plan, a model based on the integration of Fuzzy PIvot Pairwise RElative Criteria Importance Assessment (fuzzy PIPRECIA), Full Consistency Method (FUCOM) and Measurement Alternatives and Ranking according to COmpromise Solution (MARCOS) methods, has been formed. A case study was conducted in the transport company from Bosnia and Herzegovina which provides services on the domestic and the European Union market for 20 years and belongs to a group of small and medium enterprises (SMEs). The SWOT analysis in this transport company was the basis for forming the TOWS matrix, which represents a set of possible business strategies. These strategies are the basis for developing five basic alternatives. The transport company should choose the best one of them for future business. The research focuses on forming a model for choosing the best strategy by which the transport company seeks to improve its business. Decision-making (DM) is not a straightforward sequence of operations, so the harmonization of methods as well as the verification of their results, are essential in the research. This model is applicable in SMEs that make these and similar decisions. Using this model, companies can adjust their business policies to the results of the model and achieve better business results. This research is the first that allows the use of such a model in making strategic decisions.

Abstract Healthcare waste (HCW) management is a complex and challenging problem. It is one of the priorities in health. An increase in the number of the health services provided leads to an increase in the amount of HCW, which has particularly been noticeable in recent years. Since this is the waste that may pose a risk to humans and the environment, it is necessary to ensure an adequate treatment of the same. HCW management is particularly important in developing countries, due to inappropriate disposal methods, underfunding and a lack of the infrastructure. In order to achieve the cost-effectiveness and sustainability of this area, HCW should be minimized through an adequate treatment of the same. The Public Enterprise Zdravstvo Brcko (Brcko Health System) has intensively been addressing the HCW management issue. They have decided to upgrade the HCW system by purchasing a new infectious waste treatment facility. The paper is aimed at creating a new original integrated multicriteria decision-making model based on D numbers for processing fuzzy linguistic information. This model will serve to support management in the procurement of the mentioned facility. The model integrates the benefits of different approaches and theories. An initial model was formed, consisting of the six potential solutions evaluated based on the 18 criteria classified into the following four groups: social, environmental, economic and technological. Four experts in this field evaluated the criteria and potential solutions. Then, a new Best-Worst Method based on D numbers (BWM-D) was applied in order to determine the significance of the criteria. After that, a Multi-Attributive Border Approximation Area Comparison Based on D numbers (MABAC-D) was developed and applied so as to evaluate and select an infectious waste treatment facility. The results have shown that the alternative A1 gives the best results, whereas the alternative A5 shows the worst results. Finally, a sensitivity analysis was performed to validate the obtained results. In this part of the paper, the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS-D) and VIsekriterijumska Optimizacija Kompromisnog Resenja (VIKOR-D) were developed in order to validate the results. When procuring a new Contagious Waste Treatment System, the characteristics of the available devices need be perceived and all the criteria need be taken into account in order to provide a device which will solve the HCW problem in the best way. This paper has shown how D numbers can be used when making a selection of an HCW management device, and also how all the characteristics of such a device can be perceived and how the device demonstrating the best characteristics can be selected.

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Decision making is constantly present in agriculture. Choosing the wrong variety carries the risk that the investment in terms of sowing does not pay off at all. Therefore, it is necessary to choose the variety that gives the best results. In order to achieve this, it is necessary to apply multi-criteria decision-making of available varieties, which is, in this paper, done on the example of hybrid varieties of rapeseed that were created by selection at the Institute of Field and Vegetable Crops in Novi Sad. By applying fuzzy logic, a novel integrated Multi-Criteria Decision-Making (MCDM) model is developed and rapeseed varieties were evaluated. For determining four main and 20 subcriteria, fuzzy PIPRECIA (PIvot Pairwise RElative Criteria Importance Assessment) method has been applied based on fuzzy Bonferroni operator, while for ranking alternatives fuzzy MABAC (Multi-Attributive Border Approximation area Comparison) method has been used. The results obtained using the novel integrated fuzzy MCDM model showed that the variety A2 – Zorica has the best results, followed by A1 - NS Ras, while the worst results were seen by the variety A5 - Zlatna. These results were confirmed using other five fuzzy MCDM methods. Sensitivity analysis—changing criteria weights showed the worst results in the variety A6 - Jovana, which took last place in the application of 18 scenarios. The presented model and the results of this research will help farmers to solve this decision problem.

Asphalt production plants play an important role in the field of civil engineering, but also in the entire economic system since the construction of roads enables uninterrupted functioning within it. In this paper, the ranking of asphalt production plants on the territory of the Autonomous Province of Vojvodina has been performed. The modern economy needs contemporary models and methods to solve complicated MCDM problems and, for these purposes, it has been developed an original Interval Rough Number (IRN) Multi-criteria decision-making (MCDM) model that implies an extension of two methods belonging to the field with interval rough numbers. After forming a list of eight most significant criteria for assessing the efficiency of asphalt production plants, the Interval Rough Number PIvot Pairwise RElative Criteria Importance Assessment (IRN PIPRECIA) method was developed to determine the significance of the criteria. A total of 21 locations with asphalt mixture installation were considered. For that purpose, seven asphalt production plants were included, and for their ranking, the IRN EDAS (Evaluation based on Distance from Average Solution) method was created. The aim of this paper is to develop a novel interval rough model that can be useful for determining the efficiency of asphalt production plants. Averaging in group decision-making (GDM) for both methods was performed using an IRN Dombi weighted geometric averaging (IRNDWGA) aggregator. The obtained results show that (A15) Ruma (SP)–Mačvanska Mitrovica–Zasavica has the best characteristics out of the set of locations considered in this study. However, Alternatives A6 and A19 are also variants with remarkably good characteristics since there is very little difference in values compared to the first-ranked alternative. Also, the obtained results have shown that the developed model is applicable, which is proven through a comparative analysis.

Sustainable traffic system management under conditions of uncertainty and inappropriate road infrastructure is a responsible and complex task. In Bosnia and Herzegovina (BiH), there is a large number of level crossings which represent potentially risky places in traffic. The current state of level crossings in BiH is a problem of the greatest interest for the railway and a generator of accidents. Accordingly, it is necessary to identify the places that are currently a priority for the adoption of measures and traffic control in order to achieve sustainability of the whole system. In this paper, the Šamac–Doboj railway section and passive level crossings have been considered. Fifteen different criteria were formed and divided into three main groups: safety criteria, road exploitation characteristics, and railway exploitation characteristics. A novel integrated fuzzy FUCOM (full consistency method)—fuzzy PIPRECIA (pivot pairwise relative criteria importance assessment) model was formed to determine the significance of the criteria. When calculating the weight values of the main criteria, the fuzzy Heronian mean operator was used for their averaging. The evaluation of level crossings was performed using fuzzy MARCOS (measurement of alternatives and ranking according to compromise solution). An original integrated fuzzy FUCOM–Fuzzy PIPRECIA–Fuzzy MARCOS model was created as the main contribution of the paper. The results showed that level crossings 42 + 690 (LC4) and LC8 (82 + 291) are the safest considering all 15 criteria. The verification of the results was performed through four phases of sensitivity analysis: resizing of an initial fuzzy matrix, comparative analysis with other fuzzy approaches, simulations of criterion weight values, and calculation of Spearman’s correlation coefficient (SCC). Finally, measures for the sustainable performance of the railway system were proposed.

In the logistics world, special attention should be given to warehousing systems, cost rationalization, and improvement of all the factors that affect efficiency and contribute to smooth functioning of logistics subsystems. In real time industrial practice, the issue of evaluating and selecting the most appropriate forklift involves a complex decision-making problem that should be formulated through an efficient analytical model. The forklifts efficiency plays a very important role in the company. The forklifts are being used on a daily basis and no logistical processes could be done without them. Therefore, it has been decided to determine their efficiency, which will contribute to the optimization of the process in this logistics subsystem. This study puts forward an integrated forklift selection model using Data Envelopment Analysis (DEA), Full Consistency Method (FUCOM) and Measurement Alternatives and Ranking According to the Compromise Solution (MARCOS) methods. Five input parameters (regular servicing costs, fuel costs, exceptional servicing costs, total number of all minor accidents and damage caused by forklifts) and one output parameter (number of operating hours) were first identified to assess efficiency of eight forklifts in a warehousing system of the Natron-Hayat company using the DEA model. This step allows sorting of efficient forklifts which are subsequently evaluated and ranked using FUCOM and MARCOS methods. A sensitivity analysis is also performed in order to check reliability and accuracy of the results. The findings of this research clearly show that the proposed decision-making model can significantly contribute to all spheres of business applications.

There are numerous algorithms and solutions for car or object detection as humanity is aiming towards the smart city solutions. Most solutions are based on counting, speed detection, traffic accidents and vehicle classification. The mentioned solutions are mostly based on high-quality videos, wide angles camera view, vehicles in motion, and are optimized for good visibility conditions intervals. A novelty of the proposed algorithm and solution is more accurate digital data extraction from video file sources generated by security cameras in Bosnia and Herzegovina from M18 roadway, but not limited only to that particular source. From the video file sources, data regarding number of vehicles, speed, traveling direction, and time intervals for the region of interest will be collected. Since finding contours approach is effective only on objects that are mobile, and because the application of this approach on traffic junctions did not yield desired results, a more specific approach of classification using a combination of Histogram of Oriented Gradients (HOG) and Support Vector Machines (Linear SVM) has shown to be more appropriate as the original source data can be used for training where the main benefit is the preservation of local second-order interactions, providing tolerance to local geometric misalignment and ability to work with small data samples. The features of the objects within a frame are extracted first by standardizing the feature variables and then computing the first order gradients of the frame. In the next stage, an encoding that remains robust to small changes while being sensitive to local frame content is produced. Finally, the HOG descriptors are generated and normalized again. In this way the channel histogram and spatial vector becomes the feature vector for the Linear SVM classifier. With the following parameters and setup system accuracy was around 85 to 95%. In the next phase, after cleaning protocols on collected data parameters, data will be used to research asphalt deformation effects.

In multi-criteria decision-making (MCDM) problems the decision-maker is often forced to accept a not ideal solution. If the ideal choice exists, it would be certainly chosen. The acceptance of a non- ideal solution leads to some inadequate properties in the chosen solution. MCDM methods help the decision-maker to structure his needs considering different units, in which the properties of the solutions are expressed. Secondly, with MCDM tools the assessment of the available solutions can be calculated with consideration of the decision-maker’s needs. The incorporation of the cost criterion into the decision maker’s preferences calculation, and the solution assessment calculation, deprives the decision-maker of the ability to calculate the financial result of the decision he must make. A new multi-criteria decision making with cost criterion analysed at the final stage (MCDM-CCAF) method is developed based on principle of Pareto optimal decisions. It is proposed to exclude the cost criterion from the MCDM analysis and consider it at the final phase of the decision-making process. It is illustrated by example solutions with consideration of cost criterion and without it. It is proposed to apply the invented post-processing method to all MCDM analyses where the cost criterion of analysed variants is considered.