This paper reports the findings of an empirical research into the effects of culture and technology on knowledge sharing in a knowledge intensive organisation pertaining to the higher education sector. The study found a strong relationship between knowledge sharing and culture, but not technology. The case organisation tended to place a much greater emphasis on culture rather than technology in enabling and supporting knowledge sharing among its staff members. The paper suggested a series of plausible to alleviate the existing problems.

This chapter examines the potential of the application of an individual creativity-enhancing technique (called SoloBrainstorming, or SBS) to improve the level of creativity of Information Technology (IT) students in performing information system (IS) requirements determination. Requirements determination, in the context of software development, involves gaining an understanding of the underlying issues related to a business problem, and also considering potential solutions. The chapter begins with a definition of creativity, followed by an overview of strategies suggested to enhance creativity. The SBS technique is then introduced, followed by a report of empirical results from its application. Finally, we offer advice for IT education in terms of incorporating creativity-enhancing techniques into the IT course curriculum.