The study of key quality factors relating to construction project processes in Bosnia and Herzegovina and Croatia has revealed that these factors are not accepted similarly by investors, contractors/subcontractors and project managers/consultants/designers. The first four ranked factors are: coordination of participants, communication, expertise/ knowledge, and planning and control, with various priorities among the mentioned participants. The study has also revealed that the significance of individual quality factors differs during various phases of construction projects depending on differing management standpoints.

An estimated 20 % of the current Gross Domestic Product (GDP) in the world today appertains to the project management (PM). However, the legal norms in Bosnia and Herzegovina (BH) still do not acknowledge the project management sector. There is a heavy accent on this issue in the civil engineering sector, which is traditionally a project-oriented economy branch. The research results presented in this study disclose that the civil engineering sector in BH still does not recognize the project management area, and does not apply the PM in this sector's daily processes. Furthermore, the results indicate that solid understanding of the project phases and sub-phases is one of the key factors for the successful project completion and its efficient realization while utilizing all available resources to their full potential. The study also presents a distinctive phase model by which construction companies manage projects in BH, and points out a further need for establishment of a unified project management methodology, which would contribute in acceptance of the project management in BH.

The legal norms in Bosnia and Herzegovina still do not acknowledge the project management sector. This is heavily accented in the civil engineering sector, which is traditionally project-oriented economy branch. Civil engineering sector in B&H still doesn't recognize the project management area, and doesn't apply the PM in this sector's daily processes. Furthermore, the results indicate that solid understanding of the project phases and sub-phases are one of the key factors for the successful project completion and its efficient realization while utilizing all available resources to their full potential.. The study also presents a distinctive phase model in which construction companies manage projects in B&H.