IPTV service is a new service which is today offered from almost every Telecom operator. One of the advantages of IPTV service stemming from its architecture is certainly the fact that it is very easy to measure what TV channels are the ones mostly watched. This papers desribes this measurement and analysis results in one Telecom operator in Bosnia and Herzegovina. They describe what TV channels are mostly watched in different time periods. We developed a simple weighting algorithm to order the channels by watching rate. Based on it we are providing extensive tables. This paper forms an industrial contribution with results important for marketing but also is scientific contribution because it introduces one new method of scoring TV channels based on previous measurements in their audience. We also developed IPTV Statistics model and described results from this research for a new statistics model. This paper is the continuous of previously published contributions from this area.

The need for more cost-effective, accurate and efficient methods of using geospatial information has been around a long time. However, development of GIS software solutions and information technologies enabled the distribution, access and manipulation of geospatial data over the Web. In this paper is represented a new access to geospatial data and the possibility of integrating geospatial data with other business intelligent systems in standard and modern, Web-oriented, GIS applications. The paper reveals the motivation to show how geospatial data can be integrated into the Web environment platform and make it available to a large number of users. This paper represents the new method called GeoREST which is based on the principles of Services Oriented Architecture (SOA), or widespread Representational State Transfer (REST) architecture for geospatial data. The proposed method called GeoREST defines new principles for manipulation with geospatial data, which will provide new ways of integration and distribution of geospatial data. This method provides an easy and open access to all types of geospatial resources through a uniform interface. GeoREST method opens new possibilities in the use of geospatial resources, both in standard desktop or Web applications, as well as business information systems. Geospatial service GeoREST API is developed and based on GeoREST method, and it defines the required application interface for simple and open access, manipulation and analysis of geospatial data. The practical implementation of services is made within the project georest.org.

This paper proposes and discusses one case study of using ITIL methodology in implementing new services in operator for producing and distributing electrical energy. Specifically, this paper describes methods for consolidating an existing e-mail system and implementing a new e-mail system. For sucessfull implementation of any new IT service, it is necessary to implement IT service lifecycle described in ITILv3 methodology. IT Service lifecycle contains five phases: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement, each of them including its own processes and functions.

Organizations today have application needs that span multiple department, geographies, business units, and heterogeneous hardware and software platforms. In this case study, multiple disparate information systems and heritage data sources were integrated to deliver a flexible business solution using a service-oriented approach. Specifically, standards-based services oriented architecture (SOA)-enabling technologies and design principles were used to integrate geographic information system (GIS) spatial analysis and visualization services, along with other business information systems, in a Web-based, service-oriented business application environment.

This paper proposes and discusses a GIS that integrates geographic resources with business intelligence data from SAP, TIS and other systems. Location is a unifying theme in business. Location can be an address, a service boundary, a sales territory, or a delivery route. All these things can be visualized and interactively managed and analyzed in a GIS. Spatial relationships, patterns and trends reveal invaluable business intelligence and bring easy-to-understand visualization to business applications. Use GIS to answer basic or sophisticated question on how to improve businesses workflow, management, and ROI (Return on Invest). To be able to integrate GIS system with other business systems and processes, it is necessary that spatial and non-spatial data are "no different". In presentation I will present GIS application which demonstrates concept of integrating data and systems with spatial and non spatial data. The application integrates data from different systems: traditional GIS data, TIS and SAP. Data integration enabling easier and more effective control of telecommunication networks, supervising and effect solutions of failures on element telecommunications systems, access networks and networks features, better controlling systems, witch we afford to end users. Goal is faster and more quality solutions of user's request. Present solutions in this paper based on OpenGIS standards and interfaces to geospatial information providers, Oracle Database and Application Server.

Organizations today have application needs that span multiple department, geographies, business units, and heterogeneous hardware and software platforms. In this case study, multiple disparate information systems and heritage data sources were integrated to deliver a flexible business solution using a service-oriented approach. Specifically, standards-based services oriented architecture (SOA)-enabling technologies and design principles were used to integrate geographic information system (GIS) spatial analysis and visualization services, along with other business information systems, in a Web-based, service-oriented business application environment.

When talking about geospatial technologies, we usually mean tools that interact with geospatial data. Interaction occurs on several fronts: creating, converting, manipulating, or visualizing data. These are the common categories of tools. Parallel to these are developer-focused tools in the form of programming libraries, allowing a deeper level of interaction. An the leading engineering GIS platform for creating and managing spatial data, AutoCAD Map 3D software bridges computer-aided design (CAD) and geographic information systems (GIS) by providing direct access to data, regardless of how it is stored, and by enabling the use of AutoCADreg tools for maintaining a broad variety of geospatial information. Using open source FDO Data Access Technology, Map 3D natively accesses spatial data stored in relational databases, files, and web-based services-providing easy management of large geospatial data sets, while streamlining entire workflows. With smooth integration of Autodesk MapGuidereg technology, AutoCAD Map 3D is the quickest way to publish data to the web or intranet. This paper describes how to build Spatial Web applications, using Open Source tools and implementation in urbanism.

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