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2013.
Information System Implementation in Kakanj Coal Mine
The primary aim of this paper is to report a case study of the implementation of an information system in the Kakanj Coal Mine, Bosnia and Herzegovina. The study examined a variety of aspects pertaining to the information system implementation from the professional and end user perspectives. Data were collected from the available documentation, and from interviews with the information systems support staff and surveys of employees who were system users. The collected responses were analyzed using a combination of quantitative and qualitative methods. Due to the time constraint imposed on the authors, only the preliminary qualitative findings are reported here.