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Elmin Marevac, Selman Patković, E. Žunić
1 15. 3. 2023.

Decision-making AI for customer worthiness and viability

Predictive modelling and AI have become a ubiquitous part of many modern industries and provide promising opportunities for more accurate analysis, better decision-making, reducing risk and improving profitability. One of the most promising applications for these technologies is in the financial sector as these could be influential for fraud detection, credit risk, creditworthiness and payment analysis. By using machine learning algorithms for analysing larger datasets, financial institutions could identify patterns and anomalies that could indicate fraudulent activity, allowing them to take action in real-time and minimize losses. This paper aims to explore the application of predictive models for assessing customer worthiness, identify the benefits and risks involved with this approach and compare their results in order to provide insights into which model performs best in the given context.

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