ORGANISATIONAL MODELS OF HEALTHCARE AND INTANGIBLE MOTIVATION OF NURSES/TECHNICIANS ORGANIZACIJSKI MODELI ZDRAVSTVENE NJEGE I NEMATERIJALNA MOTIVACIJA MEDICINSKIH
Healthcare organisational models influence the way nurses/technicians provide care to patients. Different organisational models have their characteristics, advantages, and disadvantages. They define the roles, responsibilities and scope of practice of nurses/technicians. Understanding these models is crucial because they significantly impact healthcare quality, patient satisfaction, and the well-being of healthcare workers. This paper explores which organisational models are used at Zenica Cantonal Hospital and whether they impact the intangible motivation of nurses/technicians. The hospital environment is known to be demanding. It can affect employees' energy and psychophysical functioning, influencing their motivation and behaviour. Descriptive statistics, Pearson's correlation coefficient and F-stat were used to test the hypothesis. The findings show that all the examined healthcare organisational models are in use at Zenica Cantonal Hospital and that there is a positive correlation between these models and the intangible motivation of nurses/technicians. Improvements in the human resource management system should be undertaken in the areas with the most significant impact on the intangible motivation of nurses/ technicians.