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2009.
Trends in the Development of Machinery and Associated Technology ” TMT 2009 , Hammamet , Tunisia , 16-21 October 2009 EFFECTIVE MANAGEMENT OF UPPT QUALITY AS A MEAN OF CONTROLLED INFLUENCE ON THE ENVIRONMENT
This paper gives an overview of urban public transport in Bosnia and Herzegovina with concrete example of KJKP GRAS Sarajevo (Cantonal Public Utility Company GRAS Sarajevo). It points out the most important problems and suggests solutions typical for this region. Special attention has been focused on the effects of urban public passenger transport operation on the environment. It emphasizes the introduction of the system of quality in this field in order to control the situation and to minimize adverse effects.