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Amel Kosovac, Ermin Muharemovic, Nikola B. Trubint
2 28. 2. 2020.

A Cost Calculation Model for Outsourcing in Parcel Pick-up and Delivery by Commercial Postal Services Operators

The new challenging trends such as globalisation, liberalisation and privatisation of the postal sector, the emergence of the internet commerce, as well as the demands for high quality commercial postal services operators, create a new ambience for the ways business is conducted by commercial postal services operators which demands innovative approaches. The growing pressure regarding the costs of commercial postal services operators and the increase in volume for pick-up and delivery leads to changes from fixed into variable costs by means of different outsourcing models. This paper proposes a model of calculating the outsourcing services of the technological phases regarding parcel delivery and pick-up, while it is not focusing on the details of the partnership contract. For cost calculation, the model utilizes calculation factors based on the kilometres covered for different categories of vehicles that may take part in the parcel pick-up and delivery phases.

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