Implementation of it Governance Standards and Business Continuity Management in Transition Economies: The Case of Banking Sector in Croatia and Bosnia-Herzegovina
Abstract Over the past decade business continuity management (BCM) has been treated mainly from either technology or planning perspective. This paper goes a step further and considers BCM from the IT governance view. In addition, the standards and legislation activities that help in that sense are evaluated. Implementation of industry best practices standards and processes such as ITIL and CobiT combined with other IT-related solutions can deliver substantial risk reduction and reduce business risks and result with reduced system downtime. The cases of the implementations of main information technology (IT) standards in the banking sector of Croatia and Bosnia-Herzegovina from those two perspectives are explored.