Business Process Management Practices in a Small Transition Economy: Current Status and Research Opportunities
The main objective of this research is to contribute to an improved understanding of BPM practices in transition economies. The paper offers an overview of the key motives for BPM implementation within different business processes and across industry sectors, as currently practiced by 240 (large and small) companies in a small transition economy of Bosnia & Herzegovina. Being the first of its kind for this particular country, this research also contributes to an important body of knowledge on BPM in transition economies of a particular type. Our research also identifies an important limitation of prior research in this area, where BPM studies are often de-contextualized from their very unique context of transition economies. Consequently, we propose to expand the current research on BPM in transition economies to include further research on BPM for transition economies.