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7 1. 11. 2011.

Integration of PRINCE2 model into ITIL V3 model

PRINCE2 is the most popular methodology for the project methodology in ICT industry and ITIL V3 is the most popular methodology for organisation management or service management. The paper shows results for a implementation of 2 new services in IPTV system for a standard third phase of ITIL V3 service lifecycle and results for a new performed third phase of ITIL V3 service lifecycle which is a result of integration of PRINCE2 model into ITIL V3 model. The paper compares results from these 2 measurements and then concludes in which parameters is a new model better than the old one.


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